Your Privacy Matters to Us

1. Information We Collect

When you visit or make a purchase from calenvia.shop, we may collect information necessary to process your order and improve your shopping experience.

• Your name, email address, phone number, billing address, and shipping address.
• Order details, payment status, and purchase history.
• Device information such as IP address, browser type, operating system, and browsing activity.
• Messages or inquiries you send through our contact form or email support.

2. How We Use Your Information

We use your personal information only for legitimate business purposes related to your shopping experience with Calenvia.

• To process, confirm, and deliver your orders.
• To communicate with you about your order, shipping updates, returns, or support requests.
• To improve our website, products, services, and customer experience.
• To prevent fraud, unauthorized transactions, and security issues.
• To send promotional emails only when you have chosen to receive them.

3. Consent

By providing your personal information to place an order, arrange delivery, request a return, or contact us, you consent to our collection and use of that information for the stated purpose.

If we ask for your information for marketing purposes, we will either ask for your direct consent or provide you with the option to decline.

4. Payment Security

Payments are processed through secure third-party payment providers. Calenvia does not store your full credit card details on our website.

Payment information is handled according to applicable security standards and encrypted where required to help protect your transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site performance, remember your cart, analyze traffic, and enhance your browsing experience.

• Essential cookies help the website function properly.
• Analytics cookies help us understand how visitors use our site.
• Marketing cookies may help us show relevant offers or content.

You can manage or disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.

6. Sharing Your Information

We do not sell your personal information. However, we may share limited information with trusted service providers when necessary to operate our business.

• Shipping carriers to deliver your order.
• Payment processors to complete secure transactions.
• Email or customer support tools to communicate with you.
• Legal authorities when required by law or to protect our rights.

7. Third-Party Services

Some services used by our store may be provided by third parties. These providers have their own privacy policies regarding how they collect, use, and protect your information.

Once you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you use.

8. Data Protection and Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

While no online transmission or electronic storage method is 100% secure, we work to use appropriate safeguards to keep your information protected.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.

To make a privacy-related request, please contact us using the information below.

10. Email Marketing

If you subscribe to our newsletter or promotional emails, we may send you updates about products, offers, and store news.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page regularly.